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Hello Sir Madam, how can we help you Can you send us your order number? » By improving the speed of responding and processing orders, you increase customer satisfaction. This translates to more conversions and better customer retention. However, be careful not to automate the answers too much! Always take care to personalize the message, using the first name of the interlocutor and adding details concerning his request. 6. Create a chatbot for WhatsApp Business Thanks to the WhatsApp Business API, you can create a chatbot that will welcome and support customers. This conversational robot is able to simulate a real conversation and respond to the main requests from users.
You can set it up so that they answer questions about delivery tracking, product availability, your order conditions, the compatibility between your offers, etc. This is what the Undiz WhatsApp chatbot offers for example: Undiz and Whatsapp business There Israel phone number list are even chatbots that can direct the user to the product or service suited to their needs, or send content (blog articles, white papers, infographics, case studies, etc.) that answers their questions. 7. Promote Your Useful Content Did you just publish a blog post or white paper? Send them to contacts interested in the topic covered in your latest content.
Like a newsletter, WhatsApp Business integrates into your content marketing to boost the visibility of your content, attract qualified traffic to your website and obtain additional information about your prospects (especially if the content is downloadable against filling out a form). However, to avoid being viewed as a spammer, carefully select the information you submit. The best thing is to do it by a restricted group of users, making sure that they want to receive this kind of news from you. the more it will fulfill the desired objective. 8. Edit a communication plan Do not abuse sending messages at any time or day. Remember that users will receive a notification on their phone.
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发表于 2023-3-27 12:49:12